A good manager is able to provide consistent motivation to his team, encou-raging them to attain excellence and quality in their perform-ance. Here are six skills to develop as a leader for the creation of an effective team.



1. Observation

Observing employees at work, the pro-cedures, interaction and workflow is foundational in implementing adjustments to

improve results. To have credibility, a manager needs to be seen and known to be up to date with what is happening in

the workplace.



2. Monitoring

employee performanceAssessments and evaluations should not be merely all formality with necessary paperwork to be done and filed away. Individual and group confer-encing should be undertaken for professional development and support.



3. Implementing

professional development programmesA good manager evaluates weaknesses and provides training and development strategies to strengthen the weaker members in the team.



4. Working

knowledge and expertiseGood leadership comes from strong knowledge and experience. If a manager does not possess all the expertise and know-ledge personally, then regular consultations with experts involved in the departments should be held.



5. Decision making

Good leadership is characterised by the ability to make good decisions. Clear, firm decisions, combined with the willingness and flexibility to adapt and adjust decisions when necessary, creates confidence in the leadership.



6. Ability to conduct and evaluate research

While managing the present to ensure ongoing excellence in product and perform-ance, a good leader is also able to look

towards the future. Conducting and eva-luating research is an important way of planning and being prepared for the

future.